LGT SmartBanking Secure online banking for private individuals

With LGT SmartBanking you can check your holdings, buy or sell securities, monitor performance and contact your personal client advisor around the clock and anywhere in the world - no need to worry about opening hours or time zones.

Woman with smartphone in hand

The smart online banking

With LGT SmartBanking, you can manage your accounts and assets regardless of location and time.

LGT SmartBanking: the three key benefits

Our online banking service enables you to do your banking whenever and wherever you want - be that in the office or at home, late at night or early in the morning, on public holidays or at the weekend. And if you ever need support, help is just a click away. Discover the three key benefits of LGT SmartBanking:

Your assets

Always in the loop

You will find all information about your portfolio and individual holdings in one place, along with in-depth analysis, personal recommendations and our latest LGT News for investors.

Your relationship manager

Always close at hand

You can contact your personal relationship manager whenever is convenient for you and will be notified as soon as they respond. All messages and documents are transmitted with secure encryption.

Your data

Always fully protected

You can trust us with your data. Just like you trust us with your assets. We store your data redundantly in fail-safe, highly secure data centers and encrypt all information to the strictest security standards.

LGT SmartBanking functions

Find out more about our range of service and the main functions for LGT SmartBanking on desktop and mobile here:

Wealth

  • Overview of your assets
  • Performance presentation
  • Sustainability rating (ESG)
  • Account and asset statement
  • Loans and collaterals

Payments

  • Pay invoices - also possible with QR and eBill
  • Manage payments and standing orders

Trading

  • Execute securities orders
  • Execute foreign exchange transactions
  • Recording money market transactions

Services

  • Electronic inbox and document archive
  • Manage notifications Secure communication with your relationship manager
  • Sign documents digitally
  • Overview of your LGT cards

How to set up LGT SmartBanking

You can use online banking via our website (computer, smartphone and tablet) or the LGT SmartBanking app (smartphone and tablet). You just need to sign up, register and log in. We will guide you through this process:

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Apply

If you do not have access to online banking yet, please contact your customer advisor or send us a message. We will grant you personal access and provide you with all the information you need.

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Register

Once you receive the access data, you can easily register in no time on your smartphone or tablet (via the LGT SmartBanking app, available for iOS and Android). Alternatively, you can also register via a web browser on your computer or laptop.

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Log in

After the brief registration process you will be able to use online banking straight away. Log in to the LGT SmartBanking app or via a web browser by entering your user ID and password, click on “Login” and discover all the features of LGT SmartBanking.

Technical requirements and security

Your data is safe with us. We store all information in encrypted and redundant form in fail-safe, highly secure data centers, continuously update our hardware and software, and maintain the highest and strictest security standards. To ensure you can access your data securely, your computer and your smartphone or tablet must meet certain technical requirements. 

Frequently asked questions (FAQs)

We have compiled answers to some of the questions that we are regularly asked. If your question is  not on this list, you can check our online help, call our online banking support team (+423 235 23 25, between 8:00 a.m. and 6:00 p.m. CET, Monday to Friday) or ask your relationship manager. 

Do you need support?

Contact us if you cannot find the answer to your question in the online help or if something is not working as it should. Our online banking support team is available between 8:00 a.m. and 6:00 p.m. every weekday and will be happy to assist you. 

In the event of a system or security incident (e.g. loss of password, unauthorized communications etc.), you should immediately report the incident to LGT Bank AG, Hong Kong Branch (the "Bank") by contacting your relationship manager through other modes of communication such as e-mail or telephone.

Are you a financial intermediary?

Then take a look at LGT SmartBanking Pro, the online banking service with added functionalities for financial intermediaries.

Contact us